You can contact us by sending an email to contact@the-keys.fr
For any incident or issue you may send a ticket via the mobile App.
From the App The Keys on your smatphone, in Profil screen, select Envoyer un Rapport
- Enter a ticket number if your already sent a ticket for same incident
- tap on Serrure Concernée and select relevant locker from the list
- Enter incident details in Description
- send the ticket with Envoyer